Monday, 27 August 2012

Court ruling - Apple persist, Samsung shamed. Samsung phones could be banned, Google Android lose here too. Good news.




There's no doubt about it, Apple's persistence paid off handsomely yesterday. In a US Court ruling, the most critical place for future business, Samsung were ordered to pay just over 1 billion usd in damages to Apple. Shaming Samsung in the process, it furthermore now allows Apple to go back to court and seek to have Samsung phones banned in the USA to start. 

It also leaves the door open for Apple to pursue a number of other manufacturers of smartphones, which are based on the controversial Google owned 'Android' operating system. From now on, Android users may have to pay Apple a licence, which will ultimately switch users back to Apple because of that cost. In other words, Samsung and Android phones will no longer be as cheap as they are.

This will allow Apple to return to market dominance and absolutely right too. Samsung are shamed and the other loser here is Google.

Whilst Apple did less well in a Korean court (surprise surprise, the home territory of Samsung) where basically a court ruled they were both to blame, it is not in any way as relevant as the USA ruling and frankly, to be expected. The USA is the billion dollar market.

Everyone knows that the culture in Korea and the Far East, is engrained to simply copy stuff and resell it. It's just part of their DNA.

The USA ruling that Samsung copied critical features of both the Iphone and Ipad came as no surprise to the man on the street as anyone comparing the two devices, could see easily the copying. What happened is that Samsung copied Apple and then undercut the Apple price significantly and consequently, outsold the Iphone 3 to 1. 

Copy them and undercut them - a typical philosophy of the Far East. Regretfully.

Samsung have killed Apple Iphone sales by providing similar phones at less than half the price. Like you'd expect on a street corner...

The fight began last year but only took the US jury 3 days to decide in what was a pretty clear decision in favour of Apple.

Yesterday the jury foreman said that the most powerful evidence of Samsung's misconduct were internal emails and reports among Samsung executives discussing the iPhone's impact, describing the difference between the iPhone and Samsung's earlier smartphones as the "difference between heaven and earth." The exchanges also suggested that Samsung executives felt the iPhone's features should be duplicated.

The jury also was persuaded by Google's warning to Samsung that its products were too similar to Apple's.


“Today’s verdict should not be viewed as a win for Apple, but as a loss for the American consumer,” Samsung said in an official statement. “It will lead to fewer choices, less innovation, and potentially higher prices.” 

What?

This only serves to show up Samsung - they really don't see the issue in copying other people's work because it's a cultural issue. They think they can just go ahead and undercut the inventor to the supposed benefit of the consumer. Apple's statement got it right....

"The lawsuits between Apple and Samsung were about much more than patents or money. They were about values,” Apple spokesperson Katie Cotton told the New York Times. “At Apple, we value originality and innovation and pour our lives into making the best products on earth. We make these products to delight our customers, not for our competitors to flagrantly copy. We applaud the court for finding Samsung’s behavior willful and for sending a loud and clear message that stealing isn’t right.”

Absolutely. 

This is a victory for innovation and R&D. A victory for invention and for bringing new products to the betterment of us all and being rewarded when you do.

Good for you Apple.
Good for you Tim Cook.
You didn't give up.

Friday, 24 August 2012

Microsoft have a new Logo. Instead of a new CEO.


Microsoft have a new logo - the first change in 25 years. Drum roll, here it is.... please, remain in your seats.        
                             
Here's the first and the most recent -


It's lighter, straighter (sans serif as we say in the trade....) although the red, blue, yellow and green colours remain. The font is 'Segoe'.

It's just not as brash or as "in your face" and is seemingly intended to bring Microsoft into a better place for their new product launches later this year. Including the revamp of 'Windows' and 'Surface'.

As readers of this blog will know, it's more than a new logo Microsoft needs. As most people are calling for, is not a new logo, but a new CEO. Don't think so? Well here's the current one.


Yep a new logo will surely fix it - right?
Apple's iphone business alone, is now worth more than Microsoft.

Read here http://streamabout.blogspot.ie/2012/08/microsofts-first-hardware-venture.html and here http://streamabout.blogspot.ie/2012/07/microsoft-and-nbc-divorce-from-msnbc-it.html and here http://streamabout.blogspot.ie/2012/07/vanity-fair-august-article-to-add-to.html and here http://streamabout.blogspot.ie/2012/06/microsoft-acquires-yammer-for-12.html okay I'll stop. But all of these pieces are over the last few months - none are good news for Microsoft.

But built around it, is the usual PR spin of signalling "an exciting year ahead!" and words that sound as trite as "Go Team, Go!!". 

Like "signal the heritage but also signal the future — a newness and freshness," said Jeff Hansen, Microsoft's general manager of brand strategy. God help us.

The colours are also meant to convey "the diversity of our products and the diversity of people that we serve," Hansen said. Of course they are. It's for all the Orange and Green people out there.

But of course it is one of the oldest tricks in the book - when things go against you, get a new logo, get a new look. And it's been news today all over the web and print, diverting eyes away from the problems at Microsoft.

I have no idea of the actual cost of this but from experience, designing and implementing a logo like this globally - is in the tens of millions. And trust me, I've been involved in enough new corporate identity launches to be able to forget them all.

Does a new logo pay dividends?

Only if what's in the box has changed.
Because if you change your product or your ethos (really change it from the inside) then new packaging (starting from a logo) can help convince people that you've changed.

It's what's in the box that matters not what it says on the outside.

If the new products such as touch screen 'Surface' and Windows 8 prove to be spectacular, then a new logo might help in signifying that. It will say to consumers "look, we've just got a whole lot better". If.

A logo on its own just signifies meaningless twaddle.
An attempt to give an old worn out company, a feeling that it's fresh which consumers will see through quickly.

And in my view, that's just what this is.
Meaningless.

Thursday, 23 August 2012

HP. Losing 27,000 staff and 9 billion Dollars a quarter. A giant, but a giant of the old world order.





HP, Hewlett Packard, the former giant of computing (and a former client of mine) is losing people and losing money.

4,000 people left in its third fiscal quarter and they expect to lose about 11,500 employees this year and a total of 27,000 by the end of 2014 by merging divisions like bringing together their PC and Printer businesses. That's a lot of hurt.

It also made a historic loss (in the company's history) to the end of the quarter to July of nearly 9 billion usd. That's right, billion.

Whilst the company tells this as a streamlining of its business as its on the cusp of a turnaround, but to the great unwashed (you + me) it just seems like a huge, deepening hole. 

Printer sales were down 23%, revenues across the board were down as consumer products fell 13%. Whilst there's talk of new "tablets" and a new range of PC's this Autumn, which will have a "design focus" (oh dear, like Apple 8 years ago?) it all seems a little stale.

“HP is still in the early stages of a multi-year turnaround, and we’re making decent progress despite the headwinds,” Meg Whitman, HP president and CEO, said in an earnings release. “During the quarter we took important steps to focus on strategic priorities, manage costs, drive needed organisational change, and improve the balance sheet. We continue to deliver on what we say we will do.” That's Meg at the top of the blog and put any PR gloss on these numbers you like, but you can't get away from poor numbers like this.

What is happening of course, is that consumers want mobile computing, rather than PC's, and HP, well, they're not really at the races. Don't misunderstand me, this is a giant but a giant of the old world order.

HP seems to me, to have failed in generating new products, new innovation, new thinking, as consumers have changed quickly. A big ship is always slow to turn and HP is a classic example.

Bringing products late to market and massively reducing overheads through seeing off staff, is not a vision for the future. Nor will it achieve much except to keep the financials right short term and keep markets happy.

It strikes me too, that I can't see a real burning consumer loyalty or love affair with HP the brand, which once there was. Attempts at Advertising recently (like Plan B and Russell Brand campaigns) didn't do it for me anyway and for most, will be hard to remember. The brand just looks, boring.

CEO Meg Whitman may not exactly be the visionary of a Steve Jobs.
But she now, really really needs to be.

Wednesday, 22 August 2012

Netflix to take on BSkyB in a bidding war for movie rights. Another massive leap forward for online content streaming.



The growth of Netflix since 1997, the online movie/tv streaming site, has been quite extraordinary with a forecast of 30 million members by year end (Sky has 10 million). But as predicted, they've now ventured into the area of programme buying, competing directly with traditional broadcasters. 

Something we've talked about before here http://streamabout.blogspot.ie/2012/07/netflix-stream-one-billion-hours-in.html

This is the first move for an online broadcaster into the offline world. In particular, they're going to hurt BSkyB.

BSkyB's stranglehold on premium rights to Hollywood movies is going to be broken as Netflix CEO Reed Hastings (that's his picture on top) has vowed that Netflix is going to heavily bid for those rights - and they have the cash.

He is determined to win. Already earlier in the year, BSkyB had to suffer a 40% increase in UK football rights following a bid war with BT. The Sunday Telegraph has seen BSkyB documents which clearly identify Netflix as a major potential threat

NetFlix has just announced today that already it has 1 million users in Ireland and the UK and with movie rights, it will switch customers away from BSkyB.

The Telegraph quotes Hastings as saying, "The main rival is BSkyB with Sky Movies and Sky Atlantic - they're the ones with the big content". 

The key here too is that Netflix can offer a movie streaming service at a much lower cost than Sky as well as being available on a myriad of devices.

"Sky is terrified of Netflix" a source close to the company has said. And so they should be....as the company turnover increases to 1.8 billion usd in the first half of 2012. Whilst its share price is declining, this is on the back of lower profits driven by the insatiable desire to launch worldwide and therefore, the costs of doing so. Hastings has always said that he's in the long term game.

Netflix is ploughing back its profits into a drive for world domination. Although Hasting's own encashment of 43m usd in shares was viewed poorly by the markets and is being legally challenged. He's also a small investor in Facebook and a Director at Microsoft.

There is no doubt, having dispensed with the retailers of old video rental, Hastings is now going after traditional TV. Online streaming is coming of age and will become the dominant way of the future to watch movies. Especially as devices such as Apple TV, arrive on the market.

And good luck to them.
Online goes from strength to strength.
Do you still doubt it?

Tuesday, 21 August 2012

Oracle admits paying Blogger. Is this the start of a can of worms?



Bloggers beware.

Google and Oracle have been instructed by court, to reveal the names of those it paid to blog. they are both currently in dispute over copyright and patent infringements.

Google has denied it paid any "blogger" and has asked the court for clarification, given that it makes "contributions" to many "influencers". It said it needed "further guidance".

According to BBC "Google said that it had not been involved in any "quid pro quo" arrangements for coverage. However, it did acknowledge that it had a financial connection with several types of people and organisations who it did not name, including: Universities and non-profit entities Organisations to which it belonged or to which it had made contributions; Bloggers and others who had adverts placed by its advertising program on their site and had commented about the case; Its own employees and contractors who might have commented about the trial; Expert consultants; Witnesses identified for the trial; Its lawyers asked for clarification as to how far they should go in naming those who fell into each category". 

Quite a long list, so we'll see.

One blogger, as disclosed being paid "consultancy" by Oracle, had been blogging highly critical posts about Google and claiming that Google would fail at the same trial. The same blogger also claims he had been paid by Microsoft.

Another is a Professor at a leading University. 

Don't be too surprised - this type of activity has been going on for a long time. PR Companies are regularly paid to post positive messages for Clients on Tripadvisor for example. I know that firsthand.

Indeed, being paid to make positive Facebook comments, are par for the course and we all know the paid tweets issue. (http://streamabout.blogspot.ie/2012/06/wayne-rooney-is-in-trouble-again-this.html)

However, what it does mean is to be careful who you trust online.
Quite often we go into a search, see some data and take it as gospel, when it mightn't be. Check the source always.

With bloggers it's harder (which is why corporates pay them) because they seem like genuine opinions rather than paid "Ads" or comments. In some ways, that makes them more powerful because if you like a blogger, you tend to listen to their viewpoint. 

I think this Oracle V Google case is going to be shocking and will spread to other Social companies because it clearly begs the question - "And did you pay for blogs?".

What's the chances it was only Oracle? Nil.

As for yours truly - have I ever been paid? Not even offered. 
So come on, show me the money!

Monday, 20 August 2012

Tony Scott.

Sorry, I hope you don't mind but I just have to note this. He was a friend of my Dad's and a visitor to our home.



Tony Scott.
68.
Jumps to his death off The Vincent Thomas Bridge in LA.
Director of Top Gun, Unstoppable and so many others.
Brother of Ridley.
Loved his cars.
Directed thousands of commercials and a great friend of Advertising.
Gone to Frank.

God be good to him.

(Today's normal blog follows below)

US Presidential Election with 11 weeks to go and Obama is well ahead on Social Media.






The first real "new media" TV debate was on Television in 1960 between JFK and Nixon. It wasn't about the content, it was about the way Nixon appeared visually that decided it, (sweaty and uneasy because he wasn't used to TV - earning the nickname "Tricky Dicky"). It is long, but well worth the watch when you've time.

The current Presidential race will also be about "new media" but this time it's Social and Obama has outpaced Romney in Social Media.

He has 10m Twitter followers compared to Romney's 895,000 on @barackobama and @obama2012. Obamas campaign tweets 29 times a day compared to Romney's one. On Facebook Obama has 7 times more fans at 28m Versus 4m - 7 times. On YouTube it's the same story at 839,000 versus 399,000. Obama is winning the Social Media debate by a mile.

Yet, he's only ahead in the polls by 3%.

However, both candidates tend not to use Social in an "engaging" way, using it simply to push messages out - rather than engage with voters and comments. In a way, using Social Media as almost an old fashioned media buy. It's not a two-way street.


"Campaigns are using technology to push out their own message rather than engaging in the social aspect," says Amy Mitchell, deputy director of the Pew Research Centre's Project for Excellence in Journalism as quoted by BBC.


"Social can be hugely effective at relationship building. But when you're Romney and Obama, if they did treat social as a two-way channel I think they'd be so inundated," says Paul Ten Haken, president at Click Rain, a multimedia firm.

So there's a balance between pushing out stuff and engaging....whilst we all know that engagement wins every time, it takes up a lot of time and especially for candidates "on the road".

"Both candidates' digital campaigns have focused on the economy more than any other issue; 24% of all Romney posts and 19% of Obama posts were about the economy. However, the campaigns differed in the angle they stressed. The Romney campaign devoted nearly twice the attention to jobs in its posts- 14% of posts compared to 8% of posts from the Obama campaign. Obama's economic messages were almost equally divided between jobs and broader economic issues, such as the importance of the middle class" according to their new survey at The Pew Research Centre.

So whilst Obama's campaign has used Social better in numbers, and whilst neither are using it in an engaging way, messages about the economy seem to be the most used.

The 57th Presidential Election will be held on November 6th.


The Republican National Convention takes place August 27-30 and The Democratic Party are on September 3-6. October then becomes the real hectic month with the first Presidential debate on October 3rd.

December 17th the President is declared formally elected and inauguration day is Jan 20th.

This will be an election driven by Social Media and with relatively little time to go (two months in reality) and Obama so far ahead, it will be interesting to see if he wins. Does the man with more Social Media become President?

I would think so.


Sunday, 19 August 2012

You think your brand is safe on Social Media? You have to watch this. Just too funny.


Great piece of Youtube getting back at a company with a reputation for poor customer service and it's gone viral. Absolutely magnificent.

Friday, 17 August 2012

Groupon, the pioneer of coupons online shares tank -72%. Is this Deal fatigue?



That's Andrew Mason. CEO Groupon.

It seems like Daily deal sites are taking a knock if Chicago-based Groupon is anything to go by. Groupon pioneered the online coupon business for small business owners and at the time, really created a stir. It replaced the traditional paper coupon with online advantage.

Perhaps now, consumers have deal fatigue. it was once billed as "the fastest growing company ever!" by Forbes....and it was....in reaching 1 billion in sales incredibly fast - well, not anymore.

Groupon, the onetime darling of the markets and online, floated in November at 20 usd a share. Today it's tanked down 72% at 5.55 usd with the nosedive starting on Tuesday and continuing. Analysts are slashing their share price forecasts. 


Its billings in the second quarter have fallen, its earnings are below forecast, active customers only growing by 3% at 38m, really little good news.

True, it's now profitable, turning a 100 m loss into a 28m profit. But it's a 4 billion business and a return of 28m on 4bn is considered to be barely generating a profit. 

And Groupon has itself to blame for creating a myriad of lookalikes like LivingSocial. Selling discount coupons to local businesses has become so competitive, margins are being reduced by the deal site from what was, an average of 50%.

CEO Andrew Mason played the Internet fool at the much hyped IPO last November, being photographed with a cat on his head, chugging beer at meetings - you know what I mean. Too cool for school. Forbes ran a story today titled, 'Groupon needs a new CEO now!'. And looking at his video, you know where they're coming from.

Of course, it and gamer Zynga, are suffering from a loss of market confidence following the Facebook debacle, but this seems to be more fundamental. 

Maybe, it's being suggested, people are just getting tired of deals giving 50% off your hair loss treatment, to ultimately find that it only applies if your birthday coincides with a full moon. In the Orion of Sagittarius. Or something.

Although I do know that some deal Irish sites, such as Grab One, are doing well.


Groupon also settled in April, an 8.5m usd lawsuit with people who claimed the expiry date on coupons were illegal. In October last, they had negative controversy over an accounting issue about the manner in which they dealt with their revenues.

Its valuation today is circa 3.6 billion usd, about half what it was offered by Google in 2010 and which it turned down. Yep, turned down 6 billion dollars.

What will happen here is that the online coupon business will consolidate and pretenders to the crown will evaporate - leaving a handful of good professional players.

One wonders if the pioneer of the business, will be one of them.

Thursday, 16 August 2012

Olympic online data just in from BBC. 34 million unique viewers on their site alone. Astonishing numbers.



You don't think the world has changed? Have a look at the video highlights of the London games 1908. Don't you love the Ladies tennis?

I know were all finished with, what was to be fair, excellent Olympic games. And this is the last time I'll mention them.

However, the BBC have just released social data about how well their online business performed and it's not unreasonable to use it as a typical benchmark.

It covers 2 weeks when 34 million unique users, saw BBC coverage online. 34 million online visitors. Astonishing.

On their busiest day it delivered one quadrillion bytes of data (yeah, it's a lot) and that busiest day was when Brit, Bradley Wiggins (Tour de France winner and secret smoker) won gold on August 1st.

After the opening and closing ceremonies, the men's 100m final was most watched (Usain Bolt) both on and offline globally.

They keep referring to these Games as "the digital games" and these results show that's exactly what they were.

In one 24 hour period, the online BBC traffic was higher for them than the total hours online for the 2010 World Cup! They also looked at device usage and saw it was generally, PC's during the day, Mobile usage from 6pm and then Tablets took over from circa 9pm.

The other benefit of this of course, is that they introduced BBC online to a new audience whom might very well comeback. It's really a superb performance but clearly shows consumers preferring to watch/follow online. It's further proof of the domination of Social and all things digital.

According to NBC (whom you might remember really messed up and if not, go here http://streamabout.blogspot.ie/2012/07/nbc-olympics-and-way-brands-can-easily.html), these games were the most watched TV event in history as well. So online got its share too or you might say, online viewers made it the most watched TV event. 

According to Nielsen, 219 million people watched some part of the games in the US alone (a viewer they consider as someone who watches 6 minutes or more). The Superbowl by contrast, gets circa 100 million viewers.

The closing ceremony had 31m viewers.

Irish broadcaster RTE, hasn't got data yet but indicated, based on data usage, it had 3,500 online at one time to watch an event. Which seems to me incredibly low? Katie Taylor? Oh sorry, that's right, their server went down just before broadcast.

In Canada, each Canadian watched 21 hours on average. 

Of course all Press titles saw increases and generally an uplift in advertising.
But all in all, this was the watershed event for online viewing and for Social Media. There's no doubt about it that it made online an intuitive place to go and almost "normal".

It shows how well planned media can generate new traffic and sell more ads by using online effectively. People are prepared to go online and watch something if it's good and will do so in huge numbers.

Extraordinary numbers that will pale by the time we get to Rio.

Wednesday, 15 August 2012

Google starts Ad Campaign to promote its advertising being better than traditional media. And what does it use? Press. Irony of ironies.




Excuse this for being short but then, I can't make it any longer. It is what it is - 
Ironic.

Google takes out a press campaign to promote, advertising on Google - under the concept that they will deliver more targeted audiences. 

Who needs a haircut? People searching for one. Absolutely. Clever line.

Simply, the ad suggests, that with Google you reach only the people you want to reach as distinct from say, Press Advertising, which reaches everyone. In other words, Press advertising is a bit of a eh, waste of time they say.

Really?

But then they've just taken out a Press Ad to prove it? Oh dear. Proving the power of press.

But this is going to feature in Conference powerpoint presentations from newspaper publishers for years to come and I'm with them. Irony of ironies.

(And you'd wonder, why is Google advertising at all?)
I can hear my press friends laughing now.
So am I.

Tuesday, 14 August 2012

Huffington post Live launches. A revolution in online broadcasting and an earthquake for traditional broadcasters.




Huffington Post Live (owned by AOL), a news broadcasting service of online publisher The Huffington Post, went live today. And it did so without fanfare but caused an earthquake amongst broadcasters. That's a video of Arianna Huffington's vision from 2010 which today she achieved.

"People want to be part of a story...not just consuming".

Promising 12 hours of video a day, 5 days a week initially, it intends to open us news by allowing Social Media comment and webcam interactivity. in other words, getting your views on the news. It's not just a video platform but a platform for engagement.

Rather than run pre-roll advertising or indeed banners, it asked founding sponsors to pay between 3-5 million usd for a guaranteed mention once every 2 hours and Cadillac and Verizon took up the offer. It's unlikely too that normal "ad breaks" will apply as they intend to "disrupt" traditional broadcasting models. And who'd doubt them.

Using Google hangouts for live chats, the whole sense is very engaging and with 100 professionals on their crew, it's a substantial attempt at online broadcasting.

Jonah Peretti, the co-founder of The Huffington Post was quoted as saying:

A couple years ago, we were trying unsuccessfully to sell social advertising to a market that only wanted to buy banners but things have changed dramatically since then. Now many agencies and brands are refusing to buy banners, companies that rely on traditional display units are suffering, and budgets are shifting rapidly to social advertising. One of our board members, who was initially sceptical of our decision to not run banners, recently said that “social advertising will be the biggest media business since cable television.” 

The feed (streaming) is perfect as is the overall look and feel. Have a look at the future here http://live.huffingtonpost.com/r/live

It's a sensational breakthrough for news and publishing, never mind online publishing. You've possibly seen the birth today, of the world's biggest TV station although it's much much more than that. It's the world's biggest Social Media site too.

This has the potential to kill off traditional TV broadcasters as the audience migrates online and yet again, big broadcasters show no response. It is social Media Television (Twitter with moving pictures) exactly what a new generation want.

Time and time again we see large businesses who had it their own way for so long, ignore the web and just get eaten. What is this going to do to the TV audience? It's going to take their viewers globally, just like a Facebook.

Live video on demand.
It's here, it's extensive and it's a winner.

Monday, 13 August 2012

Facebook Shares fall and worse to come on the 16th. But do you know, they can use your photos if they wish? For free?



Facebook share price closed Friday at just under 22 usd, losing about half its market value since May (currently 47 billion valuation usd down from 104 billion).

It has been lower at 19.82 usd and it has been a lot higher, at 45 usd.

Far more worrying and what's not really well-known, is that there are a lot more shares to come onto the market, starting this week. Three pre-IPO Facebook shareholders will be "unlocked" and can trade their 6 billion usd (yes, 6 billion) worth of shares. 

It's the end of the first "lock in" period on August 16th and it's hard to see it doing anything except add further downward pressure on a share that's been besieged since May.

Over the next 4 months, 2 billion of Facebook shares (about 70% of their outstanding shares) will become saleable.They will also have to face a tax bill of up to 4 billion usd in the next few months for witholding tax.

Unlike what many expected (yours truly included), this has been a disastrous time for Facebook. Share price imploding, publicity about "fake" Facebook accounts, NASDAQ getting sued by disgruntled brokers, automated bots running on Facebook's PPC (pay per click) advertising, Twitter withdrawing from Facebook's Instagram...it goes on and on. The Facebook search function remains truly appalling by the way.

Facebook is beginning to look vulnerable and a lot of people who were hurt through losing money, have their claws out for them. This will continue to reflect itself in share price pressure. So I would expect serious damage coming soon from the markets.

However one worrying story that I picked up on Friday, and which seems to be doing the rounds, which I believe is not well known (although I'm told it is) is the photo posting permissions.

In other words, when you post a photo to Facebook, that photo belongs to Facebook to use at will. Here's what Facebook conditions say;

By posting User Content to any part of the Site, you automatically grant, and you represent and warrant that you have the right to grant, to the Company an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sub license) to use, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part) and distribute such User Content for any purpose on or in connection with the Site or the promotion thereof, to prepare derivative works of, or incorporate into other works, such User Content, and to grant and authorise sub licenses of the foregoing.

Or as an online Solicitor translates as;


In plain English, this means you’re giving up copyright control of your material. If you upload a photo to Facebook, they can sell copies of it without paying you a cent. If you write lengthy notes (or import your blog posts!), Facebook can turn them into a book, sell a million copies, and pay you nothing. This deserves careful consideration!

On legal site mycounsel.com;

You may be shocked to find out that once you post on these sites, that although you still “own” the photograph, you grant the social media sites a license to use your photograph any way they see fit for free AND you grant them the right to let others use your picture as well! This means that not only can Twitter, Twitpic and Facebook make money from the photograph or video (otherwise, a copyright violation), but these sites are making commercial gain by licensing these images, which contains the likeness of the person in the photo or video (otherwise, a violation of their “rights of publicity”).

Facebook
Under Facebook’s current terms (which can change at anytime), by posting your pictures and videos, you grant Facebook “a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any [IP] content that you post on or in connection with Facebook (“IP License”). This IP License ends when you delete your IP content or your account unless your content has been shared with others, and they have not deleted it.”  Beware of the words “transferable, sub-licensable, royalty-free, worldwide license.”  This means that Facebook can license your content to others for free without obtaining any other approval from you!  You should be aware that once your photos or videos are shared on Facebook, it could be impossible to delete them from Facebook, even if you delete the content or cancel your account (the content still remains on Facebook servers and they can keep backups)!  So, although you may be able to withdraw your consent to the use of photos on Facebook, you should also keep in mind that if you share your photos and videos with Facebook applications, those applications may have their own terms and conditions of how they use your creation!  You should read the fine print to make sure you are not agreeing to something that you don’t want to have happen.

So let's just say you're out for a night and meet a celebrity and take a pic, then post it (as you do). It seems they can use that. Or you're at The Zoo and take a picture of a three humped camel. They can use that. Or on holidays you shoot The Eiffel Tower? They can use that.

It looks like they can use any or all of your photos at will. Say for advertising (given that it's an industry that buys a lot of library photos) you see your baby daughter in an Ad without your permission. Happy?

Ad Agencies spend their lives searching for pics such as these as does every media organisation in the world and every corporate to illustrate brochures, annual reports, websites etc. What Facebook has done is to build the biggest picture library in the world using your pics - and you don't know it.

So your pics can now be used in advertising material and there's nothing you can do about it. Or so it would seem.

By the way, I looked at Twitters T&C's and they look the same to me....

Shocking?

Outrageous?

Facebook needs to clarify this position as the Social Media comments increases.
And soon.

Friday, 10 August 2012

Microsoft's first hardware venture, The Surface, launches October 26th. Already it's causing problems.


On October 26th, Microsoft will launch its new "Surface" tablet and on the same day, Windows 8 and Surface will run on Windows 8. It's their first venture really into hardware.

In reality, this is Microsoft's attempt to take on the Apple IPAD and head-on. A ridiculous thing to do and as you'll see from the video above, shows no innovation, no creativity. Although the tablet market is in growth, there's plenty of other spaces where Microsoft could have gone - Book readers for example against The Kindle - but oh no, Microsoft want to take on Apple.

Its introduction was announced in June by CEO Ballmer and now we have an official launch date, which has also upset its hardware partners. Acer said it was "negative for the whole industry" and it's assumed there's an underlying threat that Acer (and others) might abandon the Windows platform. If I was them I would, so would you.

After all, Microsoft were their partners, now they are their competitors.

One of the potential propositions of Surface, is that it will also replace your laptop. With an innovative keypad, multiple data ports, a kickstand and with an effort to draw in developers to produce Apps, it does move towards laptop replacement. Techcrunch have their hands on the device and actually were quite impressed with it. But that's not the point, it's the problems a venture into hardware manufacturing causes.

Another big issue is that it would seem Microsoft have adopted a closed selling distribution (not unlike Apple who sell through Apple stores only) forcing resellers to order directly from Microsoft. The lack of stores will prove a problem never mind the actions of upset retailers.

So it has caused major issue with hardware manufacturers who were also Microsoft partners and now channel resellers. 

It would seem they have a good product and possibly a switchover product for laptops therefore, with an opportunity to target business users.

However, the loss of retail support and the irritation of manufacturers (whom Microsoft need for Windows sales) seems a less-than-thought-out strategy. In a brazen attempt to take the Apple Ipad head-on, they've left gaps because hardware production, is not something they know. Apple do.

And that's the problem that I've seen many times.

If you're good at something, stay with it and consider long and hard, the effects of moving into a new space. I know enough about Microsoft's demise to lack confidence in their ability to pull this hardware venture off as I have blogged before here http://streamabout.blogspot.ie/2012/07/vanity-fairs-expose-of-microsoft-and.html

There's an old saying in business.
Stick to the knitting.

Thursday, 9 August 2012

Rumours abound of Apple's entry into Social Media buying The Fancy? Or Pinterest?



There's no doubt about Pinterest being loved - it's not - it's adored.
Without a doubt it is THE Social Media site of the decade and being so visual it can actually be beautiful. (Have a look at Pinterest's Streamabout pins for example! http://pinterest.com/streamabout/).

It's very much a sharing site for photos that really started mid 2011 and in May this year, raised 100 million usd valuing it at 1.5 billion usd. Some success.

Although its growth has slowed a bit in June to about 16% (still fantastic), it is on its way to be the 4th largest traffic site in the world after Google, YouTube and Facebook

Apple on the other hand, the highest valued company in the world, sitting on billions in cash, have lacked one thing - Social Media. Apart from Social Media bringing "members" in its own right, it also gives Apple a chance to showcase their products. If you own the devices....it's easy to promote the Social element and especially on Apple TV due late 2012 (yes, they've already sold 4 million but officially it's launched later this year).

The New York Times, a credible news source, indicated Apple were actually in talks to buy Twitter recently but they didn't go anywhere. An indicator of Apple's desire to get into social.

Apple also has to use its cash to invest. There's no point in sitting on it. 
http://streamabout.blogspot.ie/2012/07/apples-worth-is-539-billion-with-117.html

And so it was always felt that Apple would acquire Pinterest to deliver a Social site, but also because the style of Pinterest seemed very similar to Apple. It just made sense.

In fact, if rumours are true (and they're very strong, led by Business Insider), Apple are about to buy Pinterest lookalike, The Fancy. In some ways that's not fair comment because The Fancy has been there first (so the lookalike is actually Pinterest) but The Fancy is more like Ebay with better pictures. Kind of like an Instagram with a cart. No, I don't like it.

It's a shopping market site since, if you "fancy it", you can buy it. In today's crass world of monetisation, it does the job and with Jack Dorsey of Twitter fame, Eric Eisner (son of Disney's Michael Eisner), Chris Hughes (one of the 500 claimants as a Facebook co-founder) on the Board, it probably ticks all the investment boxes. But Pinterest it just ain't.

The Fancy is considered 2 years old and only has 20 employees yet the rumour is more than strong that Apple are about to acquire it. Apple CEO Tim Cook, notoriously social Media shy, opened a Fancy account and that started the guessing. Reportedly worth 100 million usd it's reported to be generating 10,000 usd a day in sales.

There's no doubt about Apple's need to get into the Social space - it will come and there's no doubt they have the cash to do it.

For me, The Fancy is not it. It's too small and too "commercey" to be able to scale more than it is. And it's just all too ugly.

I've no doubt on the rumours - I've heard them too much - but sometimes a company will do that in order to negate a target's value. In other words to show that it has plenty of options.

The Iphone 5 is due out on September 12 too (by all insider reports) and Apple have a lot riding on it, so it's a busy time to be looking at acquisitions just right now. Another reason I'm doubting it.

No, I think this is an Apple game.
Pinterest is the target.

Wednesday, 8 August 2012

Visa 100 million usd Olympic Sponsorship goes pear-shaped. Social Media backlash follows.



I was very taken by David Jones commenting on the BBC regarding Visa's sponsorship of the Olympics. David is CEO of Havas, a large multi-national ad Agency group.

Visa have paid 100m usd to sponsor both the Olympics since 2010 Winter Olympics and including the London games. I agree, a significant sponsorship.

But in return, Visa insisted that it was the only credit card with which you could buy tickets or that were acceptable as payment, at all Olympic venues. Visa actually replaced 27 ATM's at Olympic sites with 8 of their own.  

In David's view (and mine) a big mistake, because it irritated people who went to pay with other cards. Some were left unable to pay at all because they'd no Visa card. Presumably because Visa think that's a good result in forcing customers to get one! Whereas, the more likely result is that the customer will say that they never will! Those disappointed customers are already tweeting about it.

And Visa went to the trouble to "rub it in" by having Point of Sale material (as shown above) beside retailers saying "proud to accept only Visa"(!). A ridiculous twist and poor advice.

Ron Delnevo of the UK Payments Council said the move appeared to be designed to "compel those visiting Olympic venues to use only Visa cards. The Olympics are going to be cash-starved by design. This is plainly unacceptable in a world where 85 per cent-plus of all transactions continue to be made using cash.The Olympics do not belong to any sponsor, however much money they have paid for brand awareness" reported in The Telegraph.


It actually prompted a statement from The Office of Fair Trading in the UK which contained in summary;

Based on the OFT's initial assessment of the facts at its disposal, the OFT proposes not to open a formal investigation at this stage. This is because the OFT considers that the aspects of the sponsorship arrangements under consideration are unlikely to give rise to material consumer harm. Therefore, the OFT has decided not to prioritise this matter at this stage. However, it does not rule out investigating the matter in the future should there be any evidence of material consumer harm going forward.

Which doesn't help anyone and it would seem to anyone, that a restrictive sponsorship deal such as this one, is the antipathy of "fair trade". Anyway.

Peter Vicary-Smith, chief executive of Which?, according to The Guardian, on the other hand said: 

"We think it's outrageous that some UK sports fans should be discriminated against in this way. We want the London 2012 Committee to take steps to ensure there's a level playing field and that UK consumers have equal access to the Games, whether or not they are Visa cardholders. If it doesn't, we'll call on the government to step in."


Whilst everyone accepts that spending that kind of money is deserving of some direct 'return on investment', annoying people won't do it - despite the sponsor wanting certain rights. Visa's image has been prominent at the Olympics and it will be damaged over this.

As David Jones said;


"But to actually go to the extent of only allowing Visa payments to be made at the Olympic stadiums and sites, to remove all the other cash machines that are non-Visa actually starts to really annoy people.

"And there are lots of signs around the Olympic Park saying 'we are proud to only accept Visa'. This is so out of touch with what is in people's heads.

"My view would be that Visa will probably end up damaging themselves through what they have done, rather than enhancing the brand."

It has also meant the start of a Visa backlash on Social Media which doesn't just target Visa but also The Olympic Council who agreed to these restrictive deals. Rightly. Because if you take the sponsorship too far, it will ultimately damage the brand and Social Media is now the outlet to do that.

According to a Visa online statement;


Visa Inc. (NYSE: V), a proud and long-standing worldwide sponsor of the Olympic Games, today announced that it will extend its Olympic Games sponsorship for a period of eight years. 

In renewing its sponsorship, Visa will retain the rights it has enjoyed since 1986 and remain the exclusive payment services sponsor and the only card accepted at the four Olympic Games that follow London 2012 Olympic Games, including the 2014 Olympic Winter Games in Sochi, Russia, the 2016 Olympic Games in Rio de Janeiro, Brazil, and the 2018 Olympic Winter Games and the 2020 Olympic Summer Games.


So it will go on until 2020. Pity.

Because Visa will ultimately suffer for such a restrictive deal.
They, like so many other large corporates, forget the power of Social.
Ask NBC.


(And as an aside-

David Jones also mentioned British Airways 'London Calling' as being the example of advertising for the games given that it asked people to stay at home and not to travel. 

"They kind of get the gold medal for understanding their target group - that people aren't going to be wanting to travel away when this amazing event is happening. And I think they show they actually get what is in people's heads."

I couldn't agree more and here it is if you're interested.
http://streamabout.blogspot.ie/2012/06/bbh-new-british-airways-commercial-for.html

Tuesday, 7 August 2012

TuneIn. Internet Radio with 22 million in funding, 40 million monthly listeners, growing 267% pa, coming soon. Radio is changing.

TuneIn, the online radio service has just raised 16 million usd from VC's on foot of the 6m it has already raised.

It's using this capital to scale the business worldwide and in other words, bringing their station to local markets - such as Ireland + UK - and promoting it directly to advertisers. In the same way that Irish advertisers and UK ones can advertise in US online paper The Huff Post - media has become cross boundary, quickly.

TuneIn has 40m active users (listeners) a month and growing at a rate of 267% a year, by offering free access to 70,000 stations and unlimited programming. Stunning.

Irish stations 'Today FM', 'RTE', 'Newstalk', '104', 'Q102', 'Clare FM' are all there. And I noted 'play fm dublin', 'dublin coast guard', 'radio kerry', 'radio ri-ra', 'the freak', 'triplag', 'athr', 'beat', 'dublin city fm' and 'dublin physics live' are already there too (!) with some I hadn't heard of (triplag, athr, freak etc so good for them starting their own online radio presumably without the need for a licence or BAI interference. Breakthrough! And I hope existing stations start to demand their BAI money back because they can no longer police this). 

But so is everything you could possibly want to listen to. Global Sports being one clear winner.

It's almost back to the concept of 'portals'. And a recent study reported on the reliable Mashable reported that 42% of US households with internet access, listened to streamed radio. Of course, they also continue to listen to AM/FM but in the younger segments of 18-35's, it's in decline. They prefer to hear their radio online and with the advent of good, wireless streaming audio boxes it makes sense.

Internet streaming devices (as well as tablets and iphones) are replacing standard audio equipment and so, internet listening will increase and eventually, take over. It has to. As indeed TV will go exactly the same way.

I would imagine that a radio 'portal' idea like tunein is going to find some way to distribute its listeners (streams they're called) across various channels and then share that revenue. So you might buy a million streams in Dublin from the tunein sales office who in turn, will get some of these provided by RTE, Today FM, Play and so on because no single station can deliver solely that number of ads.

If that's the case, you now have stations sharing in advertiser revenue sold by tunein, rather than generating their own. RTE (Ireland's state broadcaster) no longer selling its own inventory? Interesting idea.

The development of internet radio is here and now starting to attract good funding. Online listening will grow (it has to) and will overtake AM/FM listenership. That's not even arguable.

So stations now need to promote their online offering (which generally here are so poor it's hard to believe) and encourage online listenership. They also need to forge alliances with large global players such as tunein.

Local radio stations need to get ready and get onboard.
The internet is coming.
Take heed from those who've ignored it in the past.
Have a look http://tunein.com/

Monday, 6 August 2012

NASA Mars Curiosity landed 531 GMT and broadcast online and a great success. Live link is here.




You'll forgive me a short blog because apart from it being a Bank Holiday weekend in Ireland, it's also that the Nasa "Curiosity" has landed on Mars today. Incredible.


So far, everything is looking good and pictures are already back. It was streamed live at 530am GMT and amazing to watch which shows the power of web broadcasting. This is one of the first pictures.






And some more






(The last one is a joke. Really.)
Amazing too that ironically today is Neil Amstrong's 83rd birthday.


It's a real pioneer project that's really been promoted and broadcast online.
Really a true internet project with plenty of youtube video and dedicated web followers. They're broadcasting live but it's so significant, they're broadcasting live to the big screens in Times Square NYC. Some saying this is the greatest space development since 1969.


You'll get it here in the NASA TV excellent website.
http://www.nasa.gov/multimedia/nasatv/index.html

Having difficulty, try here http://www.ustream.tv/nasahdtv
Or here http://www.youtube.com/NASATelevision


It landed at 532 GMT but you'll find exactly where it is at any given time here http://eyes.nasa.gov/launch2.html?document=$SERVERURL/content/documents/msl/edl.xml but you'll need Java.


There was the infamous "7 minutes of terror" whilst they awaited to see if it all worked out, nearly 3 billion dollars later. It takes 14 minutes for a signal to reach Earth from Mars being 154 million miles away. It will then seek out of evidence of life on mars. I'm 100% sure they'll find George Burns giving a concert.


Curiosity will be investigating for 2 years and it's part of President Obama's pledge to put people on Mars. This will lead the way.


It is a triumph of man's science and engineering.
And a triumph of webcasting because you cannot see it live anywhere else.
And a triumph for America who lead the way in space.


Even if it all failed, it will have opened the door to the next explorers because every explorer in history, had a bad day. As someone wise once said, it's far better to have tried and failed, than not have tried at all.


So they had to take a risk with money and effort.


The world just changed.