Wednesday, 22 January 2014
For the first time since Apple opened its Itunes music store in 2003, US digital music sales have fallen last year. Interesting data from the reputable Financial Times.
They've dropped by about -6%, and downloads account for about 70% of that market (which shows you how much record shops have suffered) to well over a billion units. Of which Apple now controls about 70%.
The reason why is streaming - music rental.
Itunes Radio is one reason where people hear songs in a radio playlist supported by advertising. So if they switch to Itunes Radio, they are less likely to buy from ITunes.
Might be a case of shooting yourself in the foot? We will see.
Spotify also people to choose the songs they want to hear for a monthly fee. Deezer similarly.
Monthly fees might stabilise the market but it will defeat downloads. I don't necessarily need to buy the song, just listen to it.
But artists and music company revenue is worse in monthly streaming.... generating licence fees of circa 7,000 usd which is equivalent to about 12,000 bought downloads. Only. Beyonce's latest album had about 830,000 downloads in three days.
And of course, there's the monthly free streaming options out there which don't generate hard core revenue but rather a share in advertising. Worse again if you're a record label.
It's a sea change in the manner in which music is distributed and hence the impact on downloads. Will people want to just rent an album rather than buy it? If they do, there's a long hard road ahead.
However, it's hard to feel sorry for record labels. They spent years fighting it instead of embracing it and now find themselves dictated to by the market.
Monday, 20 January 2014
After all the talk, interesting to see Amazon's announcement this weekend that it will launch a Sunday delivery service.
Starting in 7 areas in the UK but becoming the norm, it's about getting deliveries to people who might miss them (or not be around to get them) during the week. It will be a permanent feature in London from the get go.
They've already tested them in December and they are free to members of Amazon's 'Prime' Service.
This is nothing whatsoever to do with digital.
Simply, it's just better business that happens to come from a digital business. If people want Sunday deliveries (and clearly Amazon's test show they do), then give it to them. There is no reason why existing traditional retail couldn't have done it and yet because they haven't, they'll now scramble to keep up.
Online sales already account for about £1 in every £5 spent. Better customer service through Sunday delivery, will grow that.
Traditional retailers have been dealt another blow. Hard to think of an excuse for them though.
This is just, Better Business.